Rainingpenguins.com - Shipping Information

Order Tracking:
First Class Mail and Priority Mail come with a Delivery Confirmation number that will be sent to you via email when we ship your order. A Delivery Confirmation number is similar to a tracking number, however information about the progress of your shipment is usually not updated until the day your shipment is delivered, and sometimes it says the package was delivered a day or two before it actually arrives in your mailbox.

Express Mail comes with a tracking number that will be sent to you via email when we ship your order.

For international orders you are given the custom's form number which cannot be used to track the package.

Shipping & handling rates for addresses in the USA

Merchandise Total	USPS Ground	USPS Priority Mail	USPS Express Mail
	2-8 days	1-3 days	overnight
Up to $25.00	$5.95	$6.95	$25.95
$25.01 to $50.00	$8.95	$10.95	$28.95
$50.01 to $100.00	$11.95	$12.95	$32.95
$101.00 to $150.00	$14.95	$14.95	$35.95
$150.01 to $200.00	$16.95	$24.95	$37.95
$200.01 or more	$19.95	$27.95	$39.95

We ship all in-stock items within 1-2 business days because we want you to have it soon. If we are out of stock on an item we will make every effort to make your product promptly and ship it out right away. Since we are small we may have occasional out of stocks items, but we can also respond quickly. We will notify you by email regarding the expected ship date of backordered items.

Our packages are shipped via USPS. You have a choice of USPS ground, USPS Priority Mail, or USPS Express Mail shipping. Shipping and delivery days are Monday - Friday, excluding holidays.

USPS does ship to P.O. boxes within the United States.

USPS also ships to APO and FPO addresses. Since we use the United States Postal Service, customers shipping to APO or FPO addresses should put the United States as their country and use domestic shipping options and rates.

International Shipping:
We currently ship to:
. Australia
. Austria
. Canada
. Denmark
. Finland
. France
. Germany
. Ireland
. Italy
. Japan
. Netherlands
. New Zealand
. Norway
. Poland
. Portugal
. South Korea
. Spain
. Sweden
. Switzerland
. United Kingdom

You will need to select USPS First Class International or USPS Priority Mail International as your shipping option. If you have questions, please email us at customercare@rainingpenguins.com.

Note: Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Raining Penguins, and you will be required to pay them to receive your package.

Shipping & handling rates for international orders:

Merchandise Total	Intl First Class (up to 4lbs)	Intl Priority Canada	Intl Priority Others
	1-3 wks	6-10 days	6-10 days
Up to $25.00	$11.95	$12.95	$14.95
$25.01 to $50.00	$14.95	$15.95	$27.25
$50.01 to $100.00	$24.95	$24.95	$36.25
$101.00 to $150.00	$29.95	$31.95	$46.25
$150.01 to $250.00	na	$39.95	$55.25
$250.01 to $500.00	na	$46.95	$65.25
$500.01 to $1000.00	na	$62.95	$83.25
$1000.01 to $1400.00	na	$78.95	na

Shipping Holidays:
Raining Penguins and its carriers will not be shipping or delivering on:
. New Year's Eve - Only Air and International packages will be delivered
. New Year's Day
. President's Day
. Memorial Day
. Independence Day
. Labor Day
. Thanksgiving Day
. Day after Thanksgiving
. Christmas Day

Additional Shipping Holidays for those with PO/APO and FPO addresses:
. Martin Luther King, Jr. Day
. Columbus Day
. Veteran's Day